2008 GENERAL INFORMATIONReservations: We recommend you book your Alaska All Star Tours arrangements with a reputable travel agent as they can be a valuable resource in your tour planning. Deposits / Final Payment: A $350.00 per person deposit is due within 4 days of booking date, to confirm your tour. Additional deposits may be required for certain services. Final payment is required 60 days prior to departure and delay of final payment will result in delayed delivery of travel documents. All payments must be received in U.S. dollars. Tour Price: Includes transportation, transfers, accommodations (based on double occupancy in moderate hotels unless otherwise requested), sightseeing, meals as noted in itinerary, and tour operator's planning costs. Payment of deposit or full payment is considered acceptance of itinerary and pricing. Price breakdowns on tour packages are not given. Due to rising fuel costs, prices are subject to change without notice. Cancellation Fees: All fees are per person. Higher fees may apply for certain wilderness lodges. Details will be provided at time of booking.
Some vendors have more restrictive cancellation policies. You will be notified at time of booking if additional fees apply. We highly recommend you take out travel insurance. Change Fees: Are assessed at $25.00 per person after making final payment. (Additional fees may apply, depending on vendor). Changes to Air: If one or more air segments are included as part of your Alaska All Star Tours package, please check with us regarding any applicable change and / or cancel fees that apply to your specific flights. Late Bookings: Alaska All Star Tours is happy to accept bookings within 60 days of departure. For these tours, deposit will be waived and we will require payment in full within 24 hours. We will accept payment by credit card, wire transfer of funds, or overnight delivery of Cashier's Check. For reservations requested 30 days or less prior to departure we will also assess a Late Booking Fee of $50 and no space will be confirmed until payment in full is received. If the late booking is confirmed, then subsequently cancelled by the passenger, all cancellation penalties will apply as outlined above. |
Refunds: No refunds are allowed for tours cancelled voluntarily. We must receive refund requests within 60 days of completion of the trip, and refunds will come from Alaska All Star Tours, not the specific vendors. We will send refunds based on the actual amount received, less any applicable cancellation fees, to the booking agent. Car Rentals: Our self-drive itineraries include the cost of the car rental in the tour price. Avis requires that the driver be at least 21 years of age and Hertz requires that the driver be at least 25 years of age. There will be an extra cost for additional drivers. Both companies require a major credit card. Bed & Breakfast Accommodations: Some of our self-drive tours include B&B stays, or they can be substituted for hotels in most locations, if requested by the traveler. B&B stays are a wonderful way to meet the local residents, as well as other travelers, and are often located in people's homes or in small lodges. Every effort is made to accommodate the guests and their special requests, but often we are unable to guarantee a private bath or specific bed configurations. If this occurs, we will substitute for hotel/motel accommodations at the applicable rate. Identification: Please carry a current government issued photo ID. A valid passport is recommended and it is the responsibility of the traveler to verify and comply with the most current U.S. Department of State regulations. Travelers with Disabilities: The independent tour vendors with whom we contract for services do not discriminate against persons on the basis of disability. However, the passenger must advise Alaska All Star Tours of any physical or mental limitations that will interfere with, or require special services, for their tour. Certain vendors, such as helicopter and small plane operators have weight restrictions for their aircraft, as mandated by the FAA, so we MUST be advised at time of booking if any passenger's weight exceeds 250 lbs. This is the responsibility of the traveler, and failure to do so can result in loss of monies paid to Alaska All Star Tours. Travel Documents: Alaska All Star Tours will prepare complete travel documents for your tour including vouchers (if required), a detailed daily itinerary with addresses and phone numbers of the applicable local vendors, a state map, as well as any other important information as pertaining to your specific tour. They will be mailed out 21 to 14 days prior to departure, and if required earlier we must be so advised at time of final payment. There will be a $50 charge to replace lost documents. Responsibility: Alaska All Star Tours, LLC acts only as an agent for airlines, taxis, hotels, boats, and other independent contractors, and is not responsible for any delay, personal injury, damage or death caused by them while on tour. |